Privacy and Return Policies

Privacy Policy:

Your Privacy Matters
We respect your privacy and take steps to protect your personal information.

What We Collect
We collect information necessary to process your orders, provide customer support, and improve your shopping experience. This may include your name, email, shipping address, and purchase details.

How We Protect Your Data

  • Secure checkout with SSL encryption

  • PCI-compliant payment processing

  • Password-protected administrative access

  • Regular platform security updates

We do not store your payment information on our servers.

Advertising & Analytics
We use tools like the TikTok Pixel to understand how visitors interact with our store, including pages viewed, products added to cart, and purchases made. This data helps us deliver personalized advertising and improve marketing efforts.

Browser-based ad blockers may prevent the TikTok Pixel from collecting data. You can learn more about how TikTok uses information here.

Your Choices
You may limit or block tracking technologies using browser settings or ad-blocking tools. Doing so may affect your shopping experience or prevent personalized advertising.

Return Policy:

  • Returns accepted within 30 days of purchase.
  • Items must be unused and in original packaging.
  • Contact us at bobby@offroaddesignworks.com for return instructions.
  • Return shipping is paid by the customer unless the item was defective.
  • Refunds will be issued to the original payment method.